Troubles with id files. Participant complained the casino asked for a Accredited proof of identity from him following ha changed his dwelling address.His winnings were stopped right until then. But the player said it experienced currently been verified. No reaction within the casino, no a lot more update given that then.
Player was accused of numerous account holdings and his account was closed. The player requested a withdrawal of £260 but it absolutely was denied because of the casino. They claimed which the player experienced opened multiple accounts plus they blocked his account. No other information and facts is offered ever due to the fact then.
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Casino ingnored notarized paperwork. The participant complained that just after he received some cash and questioned for any withdrawal, the casino requested him for notarized files. Even so, after the player sent them the documents the casino questioned with the contact info with the notary man or woman.
Casino Epoca is really fantastic in many factors because it has a listing of protected payment procedures and reputable solutions for getting aid. Nevertheless, it isn’t great and also the welcome reward is a little bit little if we compare it to features at other on the net casinos at the identical amount.
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Prolonged withdrawal processing. Player complained about an especially very long withdrawal processing. The casino informed him that they had problems with the payment company. No response from your casino, no extra update since then.
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Very extended withdrawal procedure though the casino played a runaround recreation Using the player. Rubbitt, the player, asked for a withdrawal of $two,240 even so the casino would Perform a runaround with him when it arrived to payout. They saved offering the participant various updates Casino Epoca when, after they necessary unique payment strategy, then the payment was refunded to their MasterCard, or they could not Track down the payment, and so on.